HuntsvilleRecruiter Since 2001
the smart solution for Huntsville jobs

Healthcare Customer Service Sales Representative - Work from Home

Company: Alorica
Location: Huntsville
Posted on: April 8, 2021

Job Description:

DETAILS TO CONSIDER

* First two weeks of training may be onsite with the remaining portion of training being virtual.
* 100% attendance is required during the training period.
* As this is a Work-At-Home position, you may be required to go onsite to attend team meetings, resolve tech issues, receive additional training etc.

GET TO KNOW ALORICA

At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

KEY JOB RESPONSIBILITIES

* Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
* Maintains and updates customer information as necessary
* Calmly attempts to resolve and de-escalate any issues
* Escalates calls to supervisor when necessary and appropriate
* Responds to requests for assistance and/or possible processing of credit card authorizations
* Tracks call-related information for auditing and reporting purposes
* Provides feedback reports on call issues related to downtime and/or training issues
* Upsells to customers as necessary

WHY JOIN ALORICA?

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.

Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.

But please, allow us to entice you further! As an Alorica employee, you may receive:

* Paid training
* Flexible training schedules
* Medical and dental benefits
* Paid time off
* Paid holiday and sick time
* Retirement planning options (401(k))
* Employee discounts through client programs

Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.

So what do you say? Ready to take the next step?

JOB REQUIREMENTS

Minimum Education and Experience:

* High School Diploma or GED required; college degree preferred
* Customer service experience a plus
* Phone-related customer service a major plus
* Familiarity with Microsoft Windows, Word, and Excel applications
* Bilingual language skills a plus

Knowledge, Skills and Abilities:

* Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
* Ability to use phone and computer systems
* Excellent oral and written communication skills
* Strong listening/comprehension skills
* Ability to stay composed and objective
* Conversational, patient and confident, with a positive attitude

WORKING CONDITIONS

Work Environment

* This will be a Work-at-home position
* Constant usage of phone and computer systems

Physical Demands

Constant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

TAKE THE NEXT STEP

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.

About Alorica:

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Huntsville , Healthcare Customer Service Sales Representative - Work from Home , Sales , Huntsville, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - Super Fast Insurance Commissions
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Jasper
Posted on: 04/12/2021

Licensed Medicare Insurance Agent? Be your own boss with Assurance!
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Bessemer
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Work from home, Great Sales Opportunity
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Trussville
Posted on: 04/12/2021


Licensed Medicare Insurance Agent - Daily Direct Deposit
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Fairfield
Posted on: 04/12/2021

Insurance Sales Agent
Description: Role: Insurance Sales AgentEmployment Type: Full TimePay: Commission Based ----- We pay for performance Successful first year agents average pay of nearly 38K intheir first year with the second year (more...)
Company: Kemper
Location: Houston
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Free Leads, Insurance Sales
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Bessemer
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Make Bank in 2021 Selling Medicare Insurance
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Trussville
Posted on: 04/12/2021

Insurance Sales Agent
Description: Role: Insurance Sales AgentEmployment Type: Full TimePay: Commission Based ----- We pay for performance Successful first year agents average pay of nearly 38K intheir first year with the second year (more...)
Company: Kemper
Location: Morris
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Massive Marketing Spend to Generate Leads for You
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Bessemer
Posted on: 04/12/2021

Mac Tools Route Sales / Outside Sales Distributor - Full Training
Description: Job title: Mac Tools Route Sales / Outside Sales Distributor - Full Training Job description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your (more...)
Company: Mac Tools
Location: Oxford
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Huntsville RSS job feeds