HuntsvilleRecruiter Since 2001
the smart solution for Huntsville jobs

Healthcare Customer Service Sales Representative - Work from Home (Must live within 50 miles of Hunt

Company: Alorica
Location: Huntsville
Posted on: January 9, 2021

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing --- make lives better, one interaction at a time. We---re a global leader in customer service and experience, serving the world---s biggest brands with tens of thousands of employees in hundreds of locations around the globe. -- JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. -- You---re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. -- KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary -- WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much --- that---s why we---re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us. -- But please, allow us to entice you further! As an Alorica employee, you may receive:
    • Paid training
    • Flexible training schedules
    • Medical and dental benefits
    • Paid time off
    • Retirement planning options (401(k))
    • Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options --- from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed --- because when you---re at your best, that---s when we---re at our best.-- So what do you say? Ready to take the next step? -- --JOB REQUIREMENTS Minimum Education and Experience:
      • High School Diploma or GED required; college degree preferred
      • Customer service experience a plus
      • Phone-related customer service a major plus
      • Familiarity with Microsoft Windows, Word, and Excel applications
      • Bilingual language skills a plus Knowledge, Skills and Abilities:
        • Stellar customer service skills --- and an overwhelming desire to make lives better, one interaction at a time
        • Ability to use phone and computer systems
        • Excellent oral and written communication skills
        • Strong listening/comprehension skills
        • Ability to stay composed and objective
        • Conversational, patient and confident, with a positive attitude -- WORKING CONDITIONS Work Environment --
          • A climate controlled, contact center environment --- filled with amazing people, incredible career opportunities and the occasional dance-off
          • Constant usage of phone and computer systems -- Physical Demands Constant sedentary work. You---ll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you. -- DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. -- TAKE THE NEXT STEP Let---s make lives better. Let---s defy the status quo. And let---s go beyond thinking outside the box --- and decide to obliterate the box instead. You ready? Let---s do this.
            -- -- About Alorica: --Equal Opportunity Employer - Veterans/Disabled-- --

Keywords: Alorica, Huntsville , Healthcare Customer Service Sales Representative - Work from Home (Must live within 50 miles of Hunt, Sales , Huntsville, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Work from Home - Entry Level - Sales Rep - $18.00 base-appt.
Description: Vector Marketing is currently holding virtual interviews for entry level sales rep positions. Our representatives have an opportunity to work from home selling Cutco products through one on one appointments (more...)
Company: Vector Marketing
Location: Anniston
Posted on: 01/19/2021

Outside sales - Route Sales - Mac Tools - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join the family (more...)
Company: Mac Tools
Location: Trafford
Posted on: 01/19/2021

Licensed Life Insurance Agent - Work From Home (State License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Bessemer
Posted on: 01/19/2021


Licensed Life Insurance Agent - 100% Remote (License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Bessemer
Posted on: 01/19/2021

Retail Counter Sales
Description: O'Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They--also support management (more...)
Company: O'Reilly Auto Parts
Location: Oxford
Posted on: 01/19/2021

SALES FLOOR ASSOCIATE
Description: TitleSALES FLOOR ASSOCIATEDivisionSTOREJob DescriptionDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary (more...)
Company: Dollar Tree
Location: Pell City
Posted on: 01/19/2021

Licensed Life Insurance Agent - Exclusive Leads (License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Bessemer
Posted on: 01/19/2021

Automotive Sales Consultant
Description: Hendrick Automotive Group, the largest privately-owned automotive dealer group in the nation, is looking to add to our Automotive Sales teams in your area NOW HIRING motivated Sales Consultants at our (more...)
Company: Hendrick Chevrolet
Location: Birmingham
Posted on: 01/19/2021

Remote Life Insurance Agent - Live Lead Transfer (License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Bessemer
Posted on: 01/19/2021

Licensed Life Insurance Agent - Remote (1+ State License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Bessemer
Posted on: 01/19/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Huntsville RSS job feeds