Site Support Technician
Posted on: April 9, 2021
Description:This family performs the installation, repair and
preventative maintenance of personal computer and related systems.
Day-to-day technical support to employees for network
infrastructure and internal desktop systems software and hardware.
Installs, configures and troubleshoots desktop systems,
workstations, servers and network issues in heterogeneous
environment. Maintains passwords, data integrity and file system
security for the desktop environment. Communicates highly technical
information to both technical and non-technical personnel. Assists
in determining suitable software to meet user requirements.
Recommends hardware and software solutions, including new
acquisition and upgrades. May participate in development of
information technology and infrastructure projects. May conduct
training programs designed to educate an organization's computer
users about basic and specialized applications. (It should be
understood that this is not intended to be a detailed nor
comprehensive description of any individual employee's job content.
Managers set the specific duties and responsibilities for each
employee.) SCOPE: Applies job skills and company policies and
procedures to complete a wide range of difficult tasks. Performs
predetermined work assignments with detailed instructions. Follows
established guidelines, procedures and policies. PROBLEM
COMPLEXITY: Works on problems of diverse scope where analysis of
situations or data requires an evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for
obtaining results. IMPACT: Personal judgment and performance may
affect the schedule and quality of projects. Decisions or failure
to achieve results may cause minor delays in schedules. LIAISON:
Interacts daily with supervisor, peer groups, and customers.
Interaction normally involves exchanges or presentation of factual
information.Skills:Troubleshooting, Repair, Electrical, Technical
support, Customer support, windows 10, data migration,
installation, Post supportTop Skills Details:Windows 10 Migrations
(Backup, imaging, data migration, setup, Application, installation,
post support)McAfee FDE Bomgar ServiceNOW Druva inSync Multifactor
Authentication /PKIAdditional Skills & Qualifications:Candidates
will support a Windows 10 migration project consisting of the
deployment of 3000 computers. Candidates should have in-depth
experience with Windows 10 migrations including backup, imaging,
data migration, setup, application installation, and post support
(local and remote). Experience with McAfee FDE, Bomgar, ServiceNow,
Druva inSync, and multi-factor authentication/PKI are a
plus.Experience Level:Entry Level About Aerotek:We know that a
company's success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Huntsville , Site Support Technician, Professions , Huntsville, Alabama
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