Site Support Technician

Company: Aerotek
Location: Huntsville
Posted on: April 9, 2021

Job Description:

Description:This family performs the installation, repair and preventative maintenance of personal computer and related systems. Day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical personnel. Assists in determining suitable software to meet user requirements. Recommends hardware and software solutions, including new acquisition and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. (It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee.) SCOPE: Applies job skills and company policies and procedures to complete a wide range of difficult tasks. Performs predetermined work assignments with detailed instructions. Follows established guidelines, procedures and policies. PROBLEM COMPLEXITY: Works on problems of diverse scope where analysis of situations or data requires an evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining results. IMPACT: Personal judgment and performance may affect the schedule and quality of projects. Decisions or failure to achieve results may cause minor delays in schedules. LIAISON: Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchanges or presentation of factual information.Skills:Troubleshooting, Repair, Electrical, Technical support, Customer support, windows 10, data migration, installation, Post supportTop Skills Details:Windows 10 Migrations (Backup, imaging, data migration, setup, Application, installation, post support)McAfee FDE Bomgar ServiceNOW Druva inSync Multifactor Authentication /PKIAdditional Skills & Qualifications:Candidates will support a Windows 10 migration project consisting of the deployment of 3000 computers. Candidates should have in-depth experience with Windows 10 migrations including backup, imaging, data migration, setup, application installation, and post support (local and remote). Experience with McAfee FDE, Bomgar, ServiceNow, Druva inSync, and multi-factor authentication/PKI are a plus.Experience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Huntsville , Site Support Technician, Professions , Huntsville, Alabama