Customer Service Rep

Company: Lincare
Location: Huntsville
Posted on: March 19, 2023

Job Description:

Lincare Inc.HUNTSVILLE AL-AL08

* work directly with medical professionals and physicians to facilitate patient care
* advocate for and work in lockstep with chronic patients
* work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include:

* provide outcome-based solutions for our physician referral sources and existing patient population
* Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
* Prepare and analyze the billing and setup paperwork for patient services
* Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
* Recommend potential products or services to management by collecting patient information and analyzing customer needs
* Actively participate in the training of new customer service and sales personnel

#CSR

* High school diploma or GED preferred
* Proven work experience required
* Ability to learn and apply market and product information, as well as patient billing and insurance requirements
* Multitasking capabilities
* Computer and technological literacy
* Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds.

Keywords: Lincare, Huntsville , Customer Service Rep, Other , Huntsville, Alabama