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Customer Service Representative

Company: ITAC Solutions
Location: Huntsville
Posted on: March 17, 2023

Job Description:

We are currently seeking Customer Service Representative for a full time position in Huntsville, AL. What you'll be doing (duties of this position): Record and report data pertaining to customer orders, service and quality Respond to customers requests and orders; adhere to quality and performance standards, deadlines and procedure Resolve customer complaints, issues, and concerns; answer customers' questions regarding products, availability and procedures Representing the company to customers, partners and general public in person or via email, phone or mail Keep supervisor informed on customer issues, follow up on actions and communicates results What you'll need to be considered (requirements): Background in Customer service and administrative procedures, systems and techniques; word processing, databases, spreadsheets, record keeping, sales and marketing Customer relationship building and communication; listening, problem solving and negotiation skills Communicate effectively verbally and in writing High School Diploma Vocational training or some college desirable Two or more years administrative or customer service experience Team oriented, strong verbal and interpersonal skills Time management, mathematics, inventory and statistical skills INDCSVITAC Solutions

Keywords: ITAC Solutions, Huntsville , Customer Service Representative, Other , Huntsville, Alabama

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