911 Officer
Company: City of Huntsville, AL
Location: Huntsville
Posted on: January 27, 2023
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Job Description:
Nature of Work
This is specialized communications work in receiving and
dispatching accurate information on an assigned shift to
appropriate personnel. Positions in this class are employed in
police communications and dispatch personnel based on seven digit
calls and 911 calls. Work involves responsibility for operation of
specialized radio utilizing multiple channels and frequencies in a
communication center. Position requires fast, efficient, and
accurate receiving, dispatching and processing of calls and
messages from and to appropriate vehicles and personnel. Employees
work with considerable independence, subject to instructions or
orders to meet special operating circumstances or emergencies.
Physical and Environmental Factors:
Work is performed in a communications center building without
windows. Incumbent often works fast-paced in a harried work
atmosphere, confronted by disturbing or stressful call situations.
Work is essentially sedentary with occasional walking, bending,
lifting of objects under 25 pounds, or minimal physical activities.
Work requires the ability to sit for extended periods of time, to
operate personal computers and transmitter/receivers and to
perceive and or discriminate colors, sounds, depth, and texture.
Work requires continuous repetitive arm/hand movement.
Dispatchers normally work five (5) days a week, eight (8) hours per
shift. This job is 24/7 shift work which requires work on nights,
weekends, and holidays.
The projected duration of the selection process will be
approximately 2-3 monthsfrom the date of orientation. The
probationary period for an employee hired to fill a regular,
full-time position begins immediately upon hire in such position
and continues for one (1) year.
Minimum Education, Training and Experience
High school diploma from a school accredited by a regional
accrediting agency recognized High school diploma from a school
accredited by a regional accrediting agency recognized by the U.S.
Department of Education or GED certificate issued by the
appropriate state agency and some experience in basic computers
operation. Must have the ability to multi-task that includes
accurately typing a minimum of 35 words per minute on a computer
keyboard.
Job Skill Requirements:
Selected applicant will be trained to know street system and
geography of the City of Huntsville; knowledge of the
multi-functional dispatch console with an integrated assortment of
communications equipment including digital playback unit,
integrated multi-functional radio/telephone system and the
Intergraph computer aided dispatch system (CAD); to be proficient
in the operation of radio and telephone equipment and the ability
to remain calm when under stress; record keeping ability; and the
ability to listen and fully understand what the caller is saying as
well as background noises. (i.e. gun shots, yelling, and/or
screaming).
REQUIRED QUALIFICATIONS:
ALL APPLICANTS WILL BE REQUIRED TO ATTEND A MANDATORY ORIENTATION
FOR THIS POSITION CONDUCTED BY POLICE COMMUNICATIONS PERSONNEL AT
THE HUNTSVILLE MADISON COUNTY 911 CENTER - 1570 OLD MONROVIA RD NW.
HUNTSVILLE, AL 35806. APPLICANTS ELIGIBLE TO PARTICIPATE - THOSE
WHO MEET THE QUALIFICATION REQUIREMENTS - MAY SELF SCHEDULE AN
APPOINTMENT FOR THE MANDATORY PUBLIC SAFETY DISPATCHER ORIENTATION
IMMEDIATELY AFTER SUBMITTING AN APPLICATION USING THE INSTRUCTIONS
BELOW.AFTER THE ORIENTATION THOSE WHO WISH TO CONTINUE IN THE
PROCESS WILL BE REQUIRED TO TAKE AN ONLINE TEST PROCTORED BY POLICE
COMMUNICATIONS PERSONNEL. THE ORIENTATION AND TESTING WILL TAKE
APPROXIMATELY 2-3 HOURS.
INSTRUCTIONS TO SELF SCHEDULE:
Click on your username in the upper right-hand corner
* Log into Governmentjobs.com click the "Your Account" or "Sign In"
link
* Log in as a Career Seeker
* Click on your username in the upperright-handcorner
* Click the "application Status" link
* Click the "Schedule Exam" link
* Select the desired exam time and location (Out of town applicants
that are not able to attend the dates available, must contact Sgt.
Ricky Stephens at 256-722-7107 for more information regarding the
orientation)
* Click "Submit"
At the Public Safety Dispatcher Orientation, applicants must
present a valid driver's license. Applicants who arrive late, fail
to attend, or make other arrangements regarding the mandatory
orientation will automatically be eliminated from the hiring
process. Applicants who successfully pass the dispatcher exam will
be eligible to be considered for an oral interview and must also
pass an extensive background investigation which includes a
polygraph and drug screening test.
Necessary Special Requirements:
Must possess and maintain a valid driver's license
Must successfully complete a polygraph
Applicants May Obtain a Copy of the City of Huntsville's EEOP Short
Form Upon Request
Keywords: City of Huntsville, AL, Huntsville , 911 Officer, Other , Huntsville, Alabama
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