911 Officer

Company: City of Huntsville, AL
Location: Huntsville
Posted on: January 27, 2023

Job Description:

Nature of Work

This is specialized communications work in receiving and dispatching accurate information on an assigned shift to appropriate personnel. Positions in this class are employed in police communications and dispatch personnel based on seven digit calls and 911 calls. Work involves responsibility for operation of specialized radio utilizing multiple channels and frequencies in a communication center. Position requires fast, efficient, and accurate receiving, dispatching and processing of calls and messages from and to appropriate vehicles and personnel. Employees work with considerable independence, subject to instructions or orders to meet special operating circumstances or emergencies.

Physical and Environmental Factors:

Work is performed in a communications center building without windows. Incumbent often works fast-paced in a harried work atmosphere, confronted by disturbing or stressful call situations. Work is essentially sedentary with occasional walking, bending, lifting of objects under 25 pounds, or minimal physical activities. Work requires the ability to sit for extended periods of time, to operate personal computers and transmitter/receivers and to perceive and or discriminate colors, sounds, depth, and texture. Work requires continuous repetitive arm/hand movement.

Dispatchers normally work five (5) days a week, eight (8) hours per shift. This job is 24/7 shift work which requires work on nights, weekends, and holidays.

The projected duration of the selection process will be approximately 2-3 monthsfrom the date of orientation. The probationary period for an employee hired to fill a regular, full-time position begins immediately upon hire in such position and continues for one (1) year.

Minimum Education, Training and Experience

High school diploma from a school accredited by a regional accrediting agency recognized High school diploma from a school accredited by a regional accrediting agency recognized by the U.S. Department of Education or GED certificate issued by the appropriate state agency and some experience in basic computers operation. Must have the ability to multi-task that includes accurately typing a minimum of 35 words per minute on a computer keyboard.

Job Skill Requirements:

Selected applicant will be trained to know street system and geography of the City of Huntsville; knowledge of the multi-functional dispatch console with an integrated assortment of communications equipment including digital playback unit, integrated multi-functional radio/telephone system and the Intergraph computer aided dispatch system (CAD); to be proficient in the operation of radio and telephone equipment and the ability to remain calm when under stress; record keeping ability; and the ability to listen and fully understand what the caller is saying as well as background noises. (i.e. gun shots, yelling, and/or screaming).

REQUIRED QUALIFICATIONS:

ALL APPLICANTS WILL BE REQUIRED TO ATTEND A MANDATORY ORIENTATION FOR THIS POSITION CONDUCTED BY POLICE COMMUNICATIONS PERSONNEL AT THE HUNTSVILLE MADISON COUNTY 911 CENTER - 1570 OLD MONROVIA RD NW. HUNTSVILLE, AL 35806. APPLICANTS ELIGIBLE TO PARTICIPATE - THOSE WHO MEET THE QUALIFICATION REQUIREMENTS - MAY SELF SCHEDULE AN APPOINTMENT FOR THE MANDATORY PUBLIC SAFETY DISPATCHER ORIENTATION IMMEDIATELY AFTER SUBMITTING AN APPLICATION USING THE INSTRUCTIONS BELOW.AFTER THE ORIENTATION THOSE WHO WISH TO CONTINUE IN THE PROCESS WILL BE REQUIRED TO TAKE AN ONLINE TEST PROCTORED BY POLICE COMMUNICATIONS PERSONNEL. THE ORIENTATION AND TESTING WILL TAKE APPROXIMATELY 2-3 HOURS.

INSTRUCTIONS TO SELF SCHEDULE:

Click on your username in the upper right-hand corner

* Log into Governmentjobs.com click the "Your Account" or "Sign In" link
* Log in as a Career Seeker
* Click on your username in the upperright-handcorner
* Click the "application Status" link
* Click the "Schedule Exam" link
* Select the desired exam time and location (Out of town applicants that are not able to attend the dates available, must contact Sgt. Ricky Stephens at 256-722-7107 for more information regarding the orientation)
* Click "Submit"

At the Public Safety Dispatcher Orientation, applicants must present a valid driver's license. Applicants who arrive late, fail to attend, or make other arrangements regarding the mandatory orientation will automatically be eliminated from the hiring process. Applicants who successfully pass the dispatcher exam will be eligible to be considered for an oral interview and must also pass an extensive background investigation which includes a polygraph and drug screening test.

Necessary Special Requirements:

Must possess and maintain a valid driver's license

Must successfully complete a polygraph

Applicants May Obtain a Copy of the City of Huntsville's EEOP Short Form Upon Request

Keywords: City of Huntsville, AL, Huntsville , 911 Officer, Other , Huntsville, Alabama