Universal Teller-Phil Campbell, AL
Company: CB&S Bank
Location: Phil Campbell
Posted on: May 16, 2022
Job Description:
Job DescriptionGENERAL FUNCTIONAccurately and efficiently
process and record routine transactions for bank customers
including cashing checks, accepting deposits and withdrawals, and
processing loan payments. Promote and advise on the bank's products
and services. MAJOR DUTIES AND RESPONSIBILITIES
- Provide quality customer service through courteous and accurate
handling of transactions.
- Perform specialized tasks such as preparing cashier's checks,
personal money orders, issuing traveler's checks.
- Identify customers, validate and cash checks, accept cash and
checks for deposit, and check accuracy of deposit slips.
- Accurately balance assigned cash drawer.
- Ensure compliance with all internal controls and policies and
procedures
- Answer inquiries regarding checking and savings accounts and
other bank related products; attempt to resolve issues and problems
with customer's accounts
- Develops knowledge of bank products through independent study
of Product Knowledge Manual and general banking knowledge through
Professional Development or CFT courses.
- Completes all required monthly and quarterly training.
- Accurately process and/or report the following as outlined in
established branch procedures:
- Garnishments, tax levies, subpoenas, etc.
- Counterfeit Currency Report.
- Mail (USPS, UPS, interoffice, mail deposits, hold mail,
etc.)
- Night deposit logs.
- Balancing and reporting of the negotiable instrument log.
- Actively refers bank products and services to appropriate
financial institution specialists.
- Performs any other duties assigned by the supervisor.JOB
QUALIFICATIONS
- High school graduate or equivalent.
- Three years of teller experience or relevant work experience
including clerical, administrative, cash handling, or customer
service experience required.
- Ability to interact with customers in a professional and
friendly manner.
- Advanced responsibilities or expertise such as Vault Teller,
back-up Vault Teller, Publicity Coordinator, Professional Teller
certification, cross-trained on new accounts, branch operational
tasks, etc. STANDARDS OF PERFORMANCE
- Complies with all bank policies and procedures as well as all
state and federal regulations.
- Conforms to a high standard of appearance, conduct and
communication.
- Analyzes, processes, and resolves issues in a competent,
accurate, and proficient manner.
- Demonstrates respect and courtesy to each customer, visitor and
co-worker.
- Processes customer transactions in a thorough and efficient
manner.
Job Posted by ApplicantPro
Keywords: CB&S Bank, Huntsville , Universal Teller-Phil Campbell, AL, Other , Phil Campbell, Alabama
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