Principal UX Researcher

Company: Northrop Grumman
Location: Huntsville
Posted on: May 16, 2022

Job Description:

Requisition ID: R10044236Category: EngineeringLocation: Huntsville, Alabama, United States of AmericaCitizenship Required: United States CitizenshipClearance Type: SecretTelecommute: Yes-May consider hybrid teleworking for this positionShift: 1st Shift (United States of America)Travel Required: Yes, 25% of the TimePositions Available: 1At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.We are seeking a HFE/UX Researcher to support our UX team efforts.The selected candidate will have experience using and deploying research methodologies across a variety of contexts. In this role, you'll collaborate closely with designers, developers, project managers, and engineers to identify, define, and deliver meaningful research insights to stakeholders. This is a remote position however the ideal candidate will be located in or near a city where NGC has a facility.Accepting candidates at the Principal UX Researcher and UX Researcher levels.Activities and responsibilities:Employ user-centered design methodologies to drive a better user experience for our customersConduct user research for our customers using the appropriate combination of methods and technologies.Be a strong and vocal user advocate that emphasizes the best possible user experienceUsability Testing: Help conduct in-person and remote evaluations of users attempting tasks on customer products whether they be hardware or software. This requires a heavy emphasis on thorough communication with colleagues, customers, and participants; interpersonal skills; detailed note taking; and troubleshooting technology.Analyze Data: We're looking for someone who loves working with and making sense of data. All research generates data that must be analyzed and appropriately conveyed to the customer. The ability to analyze qualitative and quantitative is a must.Conduct Surveys: We conduct surveys in many of our research studies. We're looking for someone who can program surveys using Qualtrics or the like and can troubleshoot any issues.Customer Interaction: As a DOD company, we work closely with the military and government to accomplish their project goals. This requires clear communication and consistent updates to customers, as well as making sure the project stays in scope, on budget, and on track to achieve their research goals. Research findings are presented to stakeholders, so attention to detail and confidence presenting results are important.QualificationsBS/BA in Information Communication Technology, Human-Computer Interaction, Psychology, Computer Science, or a related field5 years relevant job experience with a Bachelor's degree (or 3 years of relevant experience with a Master's degree)Have experience in agile methodologies Ability to conduct, analyze and report analysis of user research dataSuperior written and verbal communicationExperience with identifying and mitigating biasCandidates with these desired skills will be given preferential consideration:Candidates with these desired skills will be given preferential consideration:Master's Degree in a related fieldExperience with customer experience data and best practicesExperience creating user research plans that align with service strategies and product roadmapsAbility to identify the best research method for a given business problemExperience with analyzing large data sets around users, such as web analyticsSalary Range: $74,900 USD - $112,300 USDSalary Range 2: $92,200 USD - $138,400 USDEmployees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.

Keywords: Northrop Grumman, Huntsville , Principal UX Researcher, Other , Huntsville, Alabama