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IT Demand Manager

Company: Unassigned/Prospective Account
Location: Huntsville
Posted on: September 16, 2021

Job Description:

A client in Huntsville, AL is seeking an IT Demand Manager to support an Army Contract at Redstone Arsenal. This person will work across to intake, define, screen, qualify, and prioritize demands for new IT Services. This role will tie IT spending to the value provided to the organization and translate demand from mission requirements into IT service terms. The demand manager will identify gaps and misalignment between demand and supply. Currently, the team is working 80% telework due to COVID-19.

Additional Responsibilities:

- Evaluates the demands and ideas entered into ServiceNow.

- Maintains all demand records.

- Owns the Demand Management Process

- Leads and/or participates in IT Steering Group meetings

- Works with requirements holders to develop business case analysis

- Works with requirements holders to verify/validate requirements.

- Collects additional information to fully document customer business requirements and expectations.

- Determines strategic program alignment, if any. Determines alignments with external strategies, if any.

- Fully identifies risks and assumptions. Determines initial estimated values for impact, risk, investment size and value.

- Works with the IT Project Manager to develop project charts for fully qualified and approved demands

- Lead future activities occurring in the Service Strategy Phase of the IT Service Lifecycle


- ITIL v3 Foundation

- Experience with IT Business Management tools (ServiceNow Demand, Ideation and PPM)
- Bachelors Degree

- 5+ years of IT project management experience

- Active Secret Clearance

- PMP or CAPM Certification

- Ability to obtain Level 3 DAU certification with 24 months of hire

- Ability to clearly understand PEO Aviations enterprise level strategies

- Strong organizational skills

- Excellent written and verbal communications skills

- Familiarity with DoD IT Acquisition regulations

Keywords: Unassigned/Prospective Account, Huntsville , IT Demand Manager, Other , Huntsville, Alabama

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