IT Demand Manager
Company: Unassigned/Prospective Account
Posted on: September 16, 2021
A client in Huntsville, AL is seeking an IT Demand Manager to
support an Army Contract at Redstone Arsenal. This person will work
across to intake, define, screen, qualify, and prioritize demands
for new IT Services. This role will tie IT spending to the value
provided to the organization and translate demand from mission
requirements into IT service terms. The demand manager will
identify gaps and misalignment between demand and supply.
Currently, the team is working 80% telework due to COVID-19.
- Evaluates the demands and ideas entered into ServiceNow.
- Maintains all demand records.
- Owns the Demand Management Process
- Leads and/or participates in IT Steering Group meetings
- Works with requirements holders to develop business case
- Works with requirements holders to verify/validate
- Collects additional information to fully document customer
business requirements and expectations.
- Determines strategic program alignment, if any. Determines
alignments with external strategies, if any.
- Fully identifies risks and assumptions. Determines initial
estimated values for impact, risk, investment size and value.
- Works with the IT Project Manager to develop project charts for
fully qualified and approved demands
- Lead future activities occurring in the Service Strategy Phase of
the IT Service Lifecycle
- ITIL v3 Foundation
- Experience with IT Business Management tools (ServiceNow Demand,
Ideation and PPM)
- Bachelors Degree
- 5+ years of IT project management experience
- Active Secret Clearance
- PMP or CAPM Certification
- Ability to obtain Level 3 DAU certification with 24 months of
- Ability to clearly understand PEO Aviations enterprise level
- Strong organizational skills
- Excellent written and verbal communications skills
- Familiarity with DoD IT Acquisition regulations
Keywords: Unassigned/Prospective Account, Huntsville , IT Demand Manager, Other , Huntsville, Alabama
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