Senior Credit & Collections Admin

Company: ADTRAN, Inc.
Location: Huntsville
Posted on: June 12, 2021

Job Description:

The Credit & Collections Administrator will be responsible for communicating with customers to determine reasons for overdue payments. This position is customer service oriented and will be responsible for research and investigation, problem solving and solutions, and credits and/or collection efforts as necessary. The Credit & Collections Administrator will report to the Accounts Receivable Manager. Duties and Responsibilities Provides administrative support in the collections process to include recording information about customer account status, collection efforts, and identifying accounts to be placed on hold for nonpayment as well as accounts that need to be credited. Assists in the resolution of outstanding invoice problems from past due accounts. Prepares outstanding accounts reports and gathers credit and/or reference information. Responds to inquiries from customers or external collection resources and resolves account disputes in a timely manner. May place calls or send messages to those with unresolved issues. Interact with ADTRAN and outside sales representatives with customer accounts. Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company. Provides a summary report of ADTRAN's past due accounts (receivable) that are discussed weekly with upper management. Basic Qualifications Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience. 3-5 years of related experience. Intermediate Microsoft skills including, Excel, Word, PowerPoint, and Outlook required. A basic understanding of accounting processes and principles is required. Preferred QualificationsExperience with Oracle Financials is a plusIt takes people to connect with people. At, ADTRAN we hire the best and brightest individuals who share our passion for meeting customer expectations the first time, every time. Employment is based not only on professional qualifications but also on the character and personal attributes we deem essential for the continued growth and success of the company. ADTRAN adheres to the highest ethical standards. This bar is set by our leadership and strengthened by our employees. Our employees are truly our most valued resource and are the reason for the company's continued success.For more than three decades, ADTRAN has been a leader in the telecommunications industry. We are enabling communities and connecting lives as we equip service providers around the globe to deliver Gigabit broadband. These services are transforming the way people live, work and play. As an innovator, the company is also focused on the future. We are defining the future network with cloud-based software solutions developed with an open, scalable and programmable approach. We invite you to explore our current job opportunities and apply for those you deem fit your skills and qualifications. ADTRAN is an Equal Opportunity/Affirmative Action Employer of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disabilities, age, protected military or veteran status, or any other characteristic or status protected by federal, state or local laws. Thank you for your interest in ADTRAN careers.The Credit & Collections Administrator will be responsible for communicating with customers to determine reasons for overdue payments. This position is customer service oriented and will be responsible for research and investigation, problem solving and solutions, and credits and/or collection efforts as necessary. The Credit & Collections Administrator will report to the Accounts Receivable Manager.

Keywords: ADTRAN, Inc., Huntsville , Senior Credit & Collections Admin, Other , Huntsville, Alabama