Company: At Home Healthcare - Savannah (Hardin)
Posted on: June 12, 2021
1. Recruits and assists in the hiring process when warranted 2.
Assists with orientation and training of all new hires. 3.
Participates in coaching and disciplining employees as needed. 4.
Assists with maintaining a complete and accurate visit schedule,
tracking staff and availability, cancellations, late arrivals
and/or early departures from assigned shifts. 5. Finds replacements
for staff that call in sick or are unable to work as needed. 6.
Verifies all weekend shifts on Friday to assure that all needs for
the weekend are addressed as needed. 7. Finds appropriate staff for
individual clients as needed. 8. When on-call, uses every effort to
find staff when there is a need, keeps a log of events including
employee availability, employee issues, problems with staff or
client concerns as needed. 9. Uses communication log, which
includes needs, availability or cancellations. 10. Represents the
agency positively and professionally with each call. Approaches
each telephone call and interview as a sales opportunity. 11.
Understands and resolves concerns from clients in a positive and
professional manner. 12. Maintains good communication with all
personnel, supervisory staff and all departments. 13. Assists with
continuing education of staff, as needed. 14. Assists the Billing
Department with verification and timely submission of information
necessary to bill. 15. Understands and assures adherence to all
organizational policies, procedures, and processes (administrative,
personnel, etc.). Seeks guidance and further clarification of
organizational policies, procedures, and processes when
uncertainty/confusion arises. 16. Maintains compliance with all
Federal/State licensure requirements and assists with preparation
and participates in all such surveys. Reports to immediate
supervisor any comments and/or suggestions made by a surveyor. 17.
Availability: On time to work and follows rules concerning
attendance. Provides advance notice of absences and tardiness. 18.
Adherence to Policy: Always follows rules, procedures and
regulations. Completes all paperwork on time. 19. Creativity:
Suggests ideas, discovers new and better ways of accomplishing
goals. 20. Dependability: Always can be relied upon to complete
responsibilities of the job. 21. Honesty: Always truthful and
always completes agency documentation accurately. 22. Independence:
Accomplishes work with little or no supervision and asks questions
when in doubt. 23. Initiative: Searches out new tasks and expands
abilities professionally and personally. 24. Interpersonal
Relationships: Always displays willingness and ability to
communicate, cooperate and work with co-workers, supervisors and
customers. Fosters teamwork, dealing with issues openly and
honestly. 25. Knowledge of Job: Uses technical skill and
information at work. Always willing to learn new tasks and develop
professional capabilities. 26. Productivity: Completes job
responsibilities in a timely manner and does not allow personal
affairs to interfere with job performance. 27. Quality: Meets all
of the quality standards set forth by the organization, state and
federal regulations. 28. Appearance: Maintains a professional
appearance at all times. Follows dress code policy requirements.
29. Special Projects and Overtime: Participates willingly when
requested. 30. In services and Seminars: Attends and/or conducts
job related workshops and educational seminars as requested or
assigned. 31. Confidentiality: Maintains confidentiality of
information related to business practices, business activities and
Keywords: At Home Healthcare - Savannah (Hardin), Huntsville , Scheduling Coordinator, Other , Savannah, Alabama
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