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L3 Desktop Windows Network Support Specialist

Company: Net2Source Inc.
Location: Huntsville
Posted on: August 30, 2020

Job Description:

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring ldquoLevel 3 Windows Support Specialistrdquo for one of our clients. We offer a wide gamut of consulting solutions customized to our 450 clients ranging from Fortune 5001000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering. Position Level 3 Windows Support Specialist Location Huntsville, AL Type Contract 24x7 work environment, Rotational Shift flexibility is required Description Candidate should be able to work under pressure and prioritize work to ensure routine maintenance tasks, customer needs and infrastructure stability are all maintained. Candidate must have strong proficiency in writtenverbal communication skills to effectively communicate and report out on status of current activities. Candidate must be a team player, a self-starter with the ability to take direction and see activities through to completion with minimal oversight. Position will provide 24 hour on-call support for escalation of site issues impacting production. Must have strong knowledge of Microsoft TEAMS, SharePoint and OneDriveto support end-users Windows Server 2016 and Microsoft SQL Serverexperience Microsoft, CompTIA andor Cisco certifications preferred, but not required Project Management skills a plus. Requirements Strong troubleshooting capabilities are required to provide client hardware support in a predominantly Windows OS environment. Types of hardware supported include, but are not limited to laptops, desktops, monitors, printers (Canon multi-function, HP laser, Lexmark dot matrix and Zebra label printers) phones (Cisco IP desk phones and smartphones), tablets (iOS and Windows), scanners and handheld 2-way radios. Responsible for ticket queue managementforincident resolutionfulfillment, coordination of local and regional hardware installs, change management and routine preventative maintenance tasks. Supports server and network infrastructure to include CISCO switches, routers, Windows servers (both physical and virtual), NAS devices, UPS, HVAC and associated monitoring Strong knowledge of VMWare, Windows Server 2016, CISCO network hardware, and TCPIP, DNS, DHCP and network folder security is required. Configuresand installs Cisco network switches and routers to support LAN and WAN communication needs. Strong troubleshooting capabilities in this area are required. Designs,installs and configures multiple Windows Server Platforms to meet Regional IS and local Manufacturing strategic directions. Strong troubleshooting capabilities in this area are required. Candidate will be required to have knowledge in installation and configuration of LANWAN Cabling (copper, fiber), telecommunications (PBX, Voice Gateways, Cisco Call Manager) and Video Conferencing (install and setup multi-point videoconference equipment) Roles Responsibilities Manage audit Telecom Rooms to ensure they meet company standards Escort external vendors tofrom data centers computer rooms manufacturing floor to support regional initiatives and maintenance activities Perform Server patching as required by the client Perform monthly client patching for administrative and mission critical systems Investigatesupport sitescan alarms and SCOM alerts Support as required Priority 1 and Priority Service Restoration Bridges and assist with local countermeasure implementations After hours support required for select shift coverage, this does include potential shift rotations and on-call availability with Saturday and Sunday weekend work for maintenance and projects support Support Network switch and Wi-Fi access points Support change controls as directed by the customer, these include but not limited to business owned addmovechanges, network device addmovechanges, mission critical device addmovechange sand shop power outages Perform first line of support of manufacturing systems Perform shared drive, folder and group access requests Support Statement of Work creation for network addmovechange Perform Telecom Room activities including monitoring for power and temperature along with a daily checklist review per individual site requirements Perform server and storage activities including server monitoring and troubleshooting, hardware replacement, new server racking in coordination with clientrsquos hardwarenetwork provider Perform network activities including data center and network telecom maintenance, monitoring and troubleshooting, does include such items as new switch installations and port activations Hot swap of equipment on mission critical network If you are interested, please forward your resume to , You can also reach me at. About Net2Source, Inc. Net2Source is a total talent management solutions company with its presence in 50 countries. Our creative solution service offerings aim at becoming your one stop destination for hiring talent needs globally. Want to read more about Net2Source? Visit us at www.net2source.com httpwww.net2source.com Equal Employment Opportunity Commission The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100 YoY for last consecutive 3 years with over 4100 employees globally and 30 locations in US and operations in 50 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services. Fast Facts about Net2Source Founded in 2007 100 Minority Owned, Debt Free, Private 4100 consultants globally 2550 consultants placed in the US 750 team of in-house staffing team 30 sales offices in the US, and 50 Offices globally Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia) Awards and Accolades 2020 Fast 100 Asian American Businesses by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC 2019) 2019 2018 Ranked 21st Fastest Growing Staffing Company in USA by Staffing industry Analysts 2019 2018 Fastest 50 by NJ Biz (Ranked (9th and 27th ). 2019 Top 100 Fastest companies to grow in Dallas by Dallas Business Journal. INC 5000 Fastest growing for 8 consecutive years in a row. America's Most Honored Businesses (Top 10) 2019 Dallas Top 100 by Dallas Business Journal 2019 Proven Supplier of the Year by Workforce Logiq 2019 Spirit of Alliance Award by Agile1 2018 Best of the Best Platinum Award by Agile1 2018 TechServe Alliance Excellence Awards Winner 2017 Best of the Best Gold Award by Agile1(Act1 Group) Regards, Amir Ahmad Account Manager Net2Source Inc. Global HQ Address ndash 7250 Dallas Pkwy, Suite 825 Plano, Texas 75024 Officex 428 (EXT ) Cell Fax (201) 221-8131 Email Web www.net2source.com httpwww.net2source.com Social Facebook httpswww.facebook.comnet2source Twitter httpstwitter.comnet2source LinkedIn

Keywords: Net2Source Inc., Huntsville , L3 Desktop Windows Network Support Specialist, Other , Huntsville, Alabama

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