Supply Chain and Operations Support Coordinator

Company: Frauenshuh Hospitality
Location: Franklin
Posted on: February 17, 2026

Job Description:

Job Description Job Description NOTE: This is a full-time position and will be on-site at our corporate office in Franklin, TN. Position Summary: The Supply Chain and Operations Support Manager ensures the reliable, efficient flow of products and services to all Fourteen Foods restaurants by coordinating daily with the internal warehouse, external vendors, and—most importantly—the restaurants and Operations Leadership team. This role functions as a key operational partner, supporting Directors of Operations, District Managers, and restaurant leadership by proactively communicating supply chain impacts, solving issues quickly, and ensuring that supply programs align with field needs. Essential Functions: 1. Restaurant & Vendor Support (Operational Daily Execution) Act as the first-line support contact for restaurant leaders regarding supply disruptions, product questions, delivery issues, and troubleshooting. Maintain proactive communication with Directors of Operations and Area Directors to anticipate needs, resolve challenges, and provide accurate supply chain updates. Coordinate with vendors on delivery accuracy, product quality concerns, billing discrepancies, and service failures. Maintain up-to-date ordering guides, vendor contacts, delivery schedules, and operational supply documentation. 2. Operations Leadership Collaboration Participate in Operations Leadership calls, planning discussions, and communication cycles to ensure supply chain visibility and shared alignment. Provide Ops Leadership with timely reporting, trends, and solutions related to vendor performance, warehouse readiness, and product availability. Support Ops-led initiatives (new products, seasonal promotions, process changes) by ensuring supply chain readiness and field communication. Serve as a trusted partner who ensures supply chain decisions support operational efficiency, guest experience, and restaurant execution. 3. Internal Warehouse Partnership & Inventory Management Serve as the primary liaison between the Operations Support department and the internal warehouse to ensure smooth product flow, replenishment accuracy, and timely shipping. Work closely with warehouse leadership on stock levels, incoming inventory, cycle counts, and SKU changes. Support new product rollouts and promotional planning by ensuring warehouse forecasting, stocking, and communication are aligned with Ops expectations. Review and analyze warehouse inventory data to identify potential stockouts, overstocks, or ordering inefficiencies. Provide updates to Operations Leadership and restaurant teams regarding warehouse-related delays, substitutions, or process changes. 4. Project Management Coordinate readiness for new store openings and acquisitions including product setup, warehouse stocking, vendor onboarding, support center collaboration and delivery schedules. Manage supply chain components for store remodels, ensuring temporary changes, vendor reroutes, and warehouse adjustments are executed with minimal disruption. Lead or support project management efforts for corporate rollouts, including new systems, technology platforms, operational tools, or supply chain programs. Communicate project timelines, deliverables, and updates to Operations Leadership and cross-functional partners to ensure alignment and execution. Track project milestones and ensure all supply chain dependencies remain on schedule. 4. Procurement & Administrative Support Assist in collecting data for pricing evaluations, cost comparisons, and RFP preparation. Maintain accurate product, vendor, and pricing information across systems. Support the onboarding and setup of new products, vendors, and services. 5. Compliance & Documentation Maintain accurate vendor compliance records, including COIs, licenses, and required business authorizations. Ensure documentation is accessible, organized, and routinely updated for Operations and other cross-functional partners. Required Qualifications: 3–5 years of experience in supply chain, warehouse coordination, vendor management, or multi-unit operations support. Strong communication skills with the ability to support Operations Leadership and restaurant teams effectively. High attention to detail with strong organizational and administrative capabilities. Proficiency in Microsoft Office Suite; ERP or inventory management system experience preferred. Ability to manage multiple priorities and respond quickly to operational needs. Preferred Qualifications: Experience in restaurant, retail, or distribution environments. Familiarity with procurement processes, service-level expectations, and vendor management. Strong analytical skills with the ability to interpret trends and identify improvements. Demonstrated ability to partner cross-functionally, especially with Operations.

Keywords: Frauenshuh Hospitality, Huntsville , Supply Chain and Operations Support Coordinator, Logistics, Transportation & Drivers , Franklin, Alabama