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Field Service Representative

Company: Integration Innovation, Inc. (i3)
Location: Huntsville
Posted on: February 14, 2019

Job Description:

JOB DESCRIPTION

i3 is seeking a Field Service Representative for a Flight Simulator!

Candidate will provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) system developed and integrated with the MQ-9 Ground Control Station (GCS). This position will require integration of GOTS/COTS/OEM software and hardware components, understanding of wired networking, and application of the systems development life-cycle for system sustainment. Position will allow candidate to work closely with the end users of the systems, requiring possible travel to military installations as needed.

Candidate will provide on-site technical support for the MJAT Trainer System to include installation and setup; operational training; assistance in training scenario and documentation development per fielded unit tactics, techniques and procedures; tracking of MJAT hardware and software configurations, hardware component inventories and failures; and basic troubleshooting and maintenance training. Maintain contact with the units in the region, schedule and support MJAT operation for training events.

Qualifications:

* Bachelor's Degree in a related field is preferred.

* Demonstrated experience and capabilities with Windows, UNIX or Linux, VMware ESX, and JAVA Technologies.

* Intermediate knowledge or understanding of Cisco and Juniper firewalls and cloud computing.

* Ability to write technical documents.

* Familiarity with or basic knowledge of UAV ground control systems from an operator, user, or integrator perspective.

* Experience in applying security controls to Microsoft Windows, Red Hat Enterprise Linux, DISA STIG implementation is strongly desired.

* Experience integrating, using, and training with the MQ-9 Reaper trainer is a plus.

* UAV/RPA experience is preferred.

* Knowledge of Air Force RPA GCS variants is a plus.
* Active TS/SCI clearance is required.

i3 is an AAP/EEO/VEVRRA equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, gender, marital status, national origin, disability or handicap, or veteran status.

Keywords: Integration Innovation, Inc. (i3), Huntsville , Field Service Representative, IT / Software / Systems , Huntsville, Alabama

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