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PC Network Support Tech 3

Company: Northrop Grumman
Location: Iuka
Posted on: April 10, 2021

Job Description:

Support our entire enterprise and build the networks, staff the teams, and develop the processes that will keep us defining what's possible. We have opportunities across our enterprise with 90,000 team members throughout the world. The only limit to your growth is your ambition and drive. We want to empower you to bring your best, with resources, support, and talented team members that will launch your career.
Expand your career through experience and exposure, all the while supporting a mission that seeks to ensure the security and freedom of our nation and its allies. Northrop Grumman Enterprise Services is seeking a well-qualified PC Support Tech to join its dynamic team of technical professionals in the Iuka, MS area.

Responsibilities will include, but are not limited to:
Installs, troubleshoots, services, and repairs PC desktops and workstations, printers, peripherals, and related PC software under guidance of IT staff, Security compliance and procedures and policies.
Provides new installations, sanitizations, testing and special projects as needed.
Provides support to users and troubleshoots/resolves problems. Instructs users in the use of personal computers and networks.
Responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.
Position spends significant portion of the day in the field supporting offices, troubleshooting and moving equipment.
Position requires excellent communication skills and patience with customer.
Must be able to lift up to 50 pounds.

Qualifications:

Basic Qualifications:
High School diploma or equivalent and 4 years experience OR Associate's degree and 2 years of experience OR Bachelor's degree and 0 years of experience.
Ability to obtain, and maintain, a DOD Secret level security clearance as a condition of employment.
Must be able to obtain, and maintain, access to Special Programs as a condition of continued employment.
Current Security+ (or higher) certification and the ability to maintain that certification.
Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions. Associated topics: equipment, infrastructure, ip, maintain, maintenance, network, satcom, server, system technician, technician

Keywords: Northrop Grumman, Huntsville , PC Network Support Tech 3, IT / Software / Systems , Iuka, Alabama

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