PC Network Support Tech 3
Company: Northrop Grumman
Posted on: April 10, 2021
Support our entire enterprise and build the networks, staff the
teams, and develop the processes that will keep us defining what's
possible. We have opportunities across our enterprise with 90,000
team members throughout the world. The only limit to your growth is
your ambition and drive. We want to empower you to bring your best,
with resources, support, and talented team members that will launch
Expand your career through experience and exposure, all the while
supporting a mission that seeks to ensure the security and freedom
of our nation and its allies. Northrop Grumman Enterprise Services
is seeking a well-qualified PC Support Tech to join its dynamic
team of technical professionals in the Iuka, MS area.
Responsibilities will include, but are not limited to:
Installs, troubleshoots, services, and repairs PC desktops and
workstations, printers, peripherals, and related PC software under
guidance of IT staff, Security compliance and procedures and
Provides new installations, sanitizations, testing and special
projects as needed.
Provides support to users and troubleshoots/resolves problems.
Instructs users in the use of personal computers and networks.
Responsible for maintaining acceptable levels of customer
satisfaction while adhering to established policies.
Position spends significant portion of the day in the field
supporting offices, troubleshooting and moving equipment.
Position requires excellent communication skills and patience with
Must be able to lift up to 50 pounds.
High School diploma or equivalent and 4 years experience OR
Associate's degree and 2 years of experience OR Bachelor's degree
and 0 years of experience.
Ability to obtain, and maintain, a DOD Secret level security
clearance as a condition of employment.
Must be able to obtain, and maintain, access to Special Programs as
a condition of continued employment.
Current Security+ (or higher) certification and the ability to
maintain that certification.
Experience in Microsoft Windows Desktop Operating Systems,
Microsoft Office Product Suites, and remote deployment methods.
Northrop Grumman is committed to hiring and retaining a diverse
workforce. We are proud to be an Equal Opportunity/Affirmative
Action Employer, making decisions without regard to race, color,
religion, creed, sex, sexual orientation, gender identity, marital
status, national origin, age, veteran status, disability, or any
other protected class. For our complete EEO/AA and Pay Transparency
statement, please visit www.northropgrumman.com/EEO. U.S.
Citizenship is required for most positions. Associated topics:
equipment, infrastructure, ip, maintain, maintenance, network,
satcom, server, system technician, technician
Keywords: Northrop Grumman, Huntsville , PC Network Support Tech 3, IT / Software / Systems , Iuka, Alabama
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