Assistant Manager
Company: Zaxby's Franklin - Hillsboro Blvd
Location: Franklin
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Class specifications are
intended to present a descriptive list of the range of duties
performed by employees in the class. Specifications are not
intended to reflect all duties performed within the job. DEFINITION
To manage Zaxby’s units toward the attainment of agreed upon sales
and profit goals. To work within the framework of company values
and policies. To grow sales SUPERVISION RECEIVED AND EXERCISED
Reports directly to General Manager. Receives direction from
General Manager, Organizational Training Manager, District Manager
and Director of Operations. Assists in the Direct supervision of
2-4 Shift Managers and 15-50 employees. ESSENTIAL JOB FUNCTIONS
Essential duties may include, but are not limited to the following:
• Increase sales by providing outstanding product and service. •
Work morning, nights, and weekends, monitoring quality of food and
service. • Assist in providing Team Members and Shift Managers with
the appropriate training. • Purchase food, beverages, and supplies
as needed, overseeing preparation to ensure that every product
served meets high standards of product quality. • Execute all
systems daily to ensure a clean, organized restaurant, prepared to
deliver quality food and ENCORE service. • Operate in accordance
with established performance, profits and operating standards as
set out in operation manuals. • Supervise and motivate Team Members
and Shift Managers to perform to their highest possible level of
ability. • Have a good working knowledge of all equipment and
assume responsibility for preventive maintenance of a unit. •
Maintain high standards of service throughout the operational day
by demonstrating LEADERSHIP by example. • Utilize all management
tools to keep neat, accurate and current records providing the
historical data to plan for increased sales and profits. • Ensure
all marketing plans are executed on time and accurately to build
repeat customer visits. • Communicate openly and honestly with
subordinates, superiors and all others about plans, progress and
problems. • Provide LEADERSHIP by engendering excitement,
enthusiasm, a positive mental attitude and commitment toward
Company objectives. • Create an ENCORE work environment. • Perform
such other duties, as directed by the General Manager. •
Responsible for increasing sales and making a profit. • Maintain an
attitude of flexibility that allows performance above and beyond
the parameters of this position description. • Maintain a flexible
schedule working at least one open, close, and mid shift per week.
• Must work a minimum of 50 hours per week. NONESSENTIAL JOB
FUNCTIONS: • Maintain physical condition appropriate to the
performance of assigned duties and responsibilities which may
include the following: o Walking o Standing, or o Sitting for
extended periods of time • Maintain effective audio-visual
discrimination and perception needed for: o Making observations o
Communicating with others o Reading and writing EXPERIENCE AND
TRAINING GUIDELINES: ? Education: High school diploma or equivalent
experience ? Minimum 1 year experience managing in a restaurant
environment ? Minimum 6 months employment by Zaxby’s & ZFL
certified ? Successfully passed all ZFL required management tests
within 90 days of hire WORKING CONDITIONS • Office environment;
work with computer and office equipment • Restaurant environment;
work with advanced kitchen and front-of-house operational
equipment; hazardous conditions. • Essential job functions may
require maintaining physical condition necessary for standing,
walking or sitting for prolonged periods of time. We use eVerify to
confirm U.S. Employment eligibility.
Keywords: Zaxby's Franklin - Hillsboro Blvd, Huntsville , Assistant Manager, Hospitality & Tourism , Franklin, Alabama
