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Medical Receptionist

Company: EyeCare Associates
Location: Albertville
Posted on: September 15, 2023

Job Description:

A Medical Receptionist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. The Medical Receptionist will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.ResponsibilitiesEmbrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical supportProvide exceptional customer service during every patient encounter (in person or via phone).Display a professional attitude, greet patients promptly with a smile, and thank them when they leaveAnswer phones (both external and internal); assure prompt, courteous service at all timesPractice urgency at all times with patient's time, as well as doctor's time and scheduleDouble check insurance authorizations to ensure completion and build accurate flow sheetsKnowledge of common fees charged for common visitsCheck out patients and collect correct paymentsManage patient flow in the officeComplete daily reconciliations / close day / countdown cash drawerComply with all company policies and procedures including HIPAAGeneral office duties and cleaning to be assigned by managerOther Skills and AbilitiesReliable transportation that would allow employee to go to multiple work locations with minimal noticeAbility to work weekends when applicableDesire to gain industry knowledge and trainingDemonstrates initiative in accomplishing practice goalsAbility to grow, adapt, and accept changeConsistently creating a positive work environment by being team-oriented and patient-focusedCommitment to work over 40 hours to meet the needs of the businessAbility to interact with all levels of employees in a courteous, professional manner at all timesHigh school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experienceRequirements:Basic computer skillsAbility to read, analyze and interpret informationFavorable result on Background CheckMust have own vehicle and be insured, licensed driver in current state of residenceMust be at least 18 years of agePreferred Knowledge/Skills/Abilities:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsHIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.Physical Requirements:Regular bending, lifting, carrying, reaching and stretchingAbility to move throughout the officeAbility to remain standing for long periods of timeLifting heavy boxes and accessing high shelvesIf you need help performing these functions of your job, please contact the supervisor so that we may engage in the interactive process with you and find reasonable accommodation.Work Environment:Problem solves, reasons and resolves issues effectivelyUse independent judgment and discretionMeet customer expectationsWork under stress with interruptions and deadlinesUse computer effectively and view computer screenExhibit empathy in all situationsWork changing schedules to meet business demandsBenefits:Medical, Vision, Dental401k + Employer MatchingPaid Time Off, HolidaysCompetitive Base Pay + BonusOptical Education ReimbursementPaid Maternity LeaveIf you need assistance with this application, please contact . Please do not contact the office directly - only resumes submitted through this website will be considered.EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Keywords: EyeCare Associates, Huntsville , Medical Receptionist, Healthcare , Albertville, Alabama

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