Director of Public Safety
Company: Birmingham Jefferson Co
Location: Birmingham
Posted on: May 2, 2024
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Job Description:
ABOUT THE BJCCFor over 50 years, the Birmingham-Jefferson
Convention Complex (BJCC) has served as a premier entertainment
destination attracting a broad array of events across a diverse
collection of venues. Centrally located in the heart of Birmingham,
Alabama's Uptown Entertainment District, the BJCC campus includes
Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall,
over 220,000 square feet of meeting & exhibition space, and City
Walk BHAM, a 31-acre public outdoor space with a dog park,
pickleball courts, skate park and much more. For more information
visit www.bjcc.org. Summary/Objective The Director of Public Safety
is responsible for the day-to-day administrative and operational
activities of the public safety departments for the
Birmingham-Jefferson Convention Complex (BJCC). The position is
responsible for ensuring the safety and security of all individuals
attending an event at the BJCC, Legacy Arena, Protective Stadium,
and CityWalk BHM. Leads a public safety team to mitigate and
respond to public safety risk requiring a strong knowledge of
emergency response and communication, risk assessment, law
enforcement, security. As well as venue operational functions such
as hiring, supervising, training and 3rd party subcontract liaison
and coordination. Develops and directs departmental policy and
procedure to ensure compliance with all applicable local, state and
federal safety, security standards, laws and regulations that
impact Public Safety in venues including ADA and crowd control
plans. Essential Duties/Responsibilities Demonstrates understanding
and full performance ability in each of the following: Exceptional
understanding of organizational mission, policies, procedures and
programs to deliver strategic comprehensive safety risk assessment
and loss prevention efforts. Directs, monitors and trains staff to
provide exceptional emergency response, prevention and results
orientated communication. Oversee physical security systems on the
site, including camera systems, access control and security.
Oversee the management of safety and security-related inventory
such as metal detectors, cameras, radios, key, AED and First Aid
equipment and supplies. Responsible for identifying and addressing
high-risk areas that could cause harm to customers, visitors and
employees.Conducts risk assessments on all events during the
planning stage to develop effective staffing and response plans.
Monitors, reports, prevents and mitigates conditions which create
public security or safety hazards for the facility on a regular
basis.Participates in the event planning process including
attending pre and post event planning meetings. Review event
documents and follow-up to resolve issues. Directs essential event
day safety and security functions. Coordinates operations with BJCC
and contractors. Directs facility command centers to ensure public
safety and security. Manages event day communications with internal
and external safety and security personnel. Closely monitors
staffing levels to ensure proper levels of personnel for
Dispatchers, Police Officers, & First Aid. Builds and maintains
good relationships and acts as liaison with the City of Birmingham
Police (BPD), Jefferson County Sheriff Department Birmingham
Traffic Engineering Department, local fire and rescue, FBI, secret
Service and all other law enforcement agencies. Coordinates support
for events that will have an impact on traffic flows around the
facility. Coordinates and implements traffic plans with BPD
accordingly. Responsible for departmental policy and procedures
development and execution, evaluation and implementation concerning
public safety duties and training programs. Responsible for
providing staff training to prevent and respond to public safety
emergencies. Develops emergency response plans, evacuation
programs, and evacuation training.Manages the EMT operation for the
BJCC. Ensures EMT's are properly scheduled for event coverage.
Develops and maintains a data base for safety and security
incidents cases; works closely with Human Resources department to
report all organizational incidents.Plan and prepare operational
guidelines, operating/capital improvement budgets and bid
documents, for the department.Negotiates contracts and agreements
with suppliers for necessary activities and services as required.
Reviews, approves, and reconciles 3rd party security personnel
invoices. Examines, designs, and implements alternative safety risk
management and mitigation techniques, strategies, and measures.
Monitors the effectiveness of techniques and makes changes as
required. Manages the development of new programs, initiatives, and
incentives to improve workplace security including actively
participating on the BJCC safety committee. Review's incident
reports, evaluating and analyzing reports to ensure policy
compliance. Oversee, participate, and develop a disaster recovery
planning for the facility. Proficient in incident reporting,
incident management software and platforms and computer
savvy.Produce after action reports and assists the Senior Director
with analysis from day-to-day operations and events.Independently
writes accurate, legible, grammatically correct incident
reports.Accumulates and analyzes data and develops comprehensive
reports related to facility safety and safety communications.
Maintain up-to-date knowledge on all security monitoring protocols,
including social media.Monitor and improve facility loss prevention
program for facility assets. Monitor, assess and work to prevent
event vulnerabilities.Lead emergency storm team, maintain protocols
and tasks. Guarantee all codes, laws, ordinances, policies,
procedures, public safety precautions, risk management, rules,
regulations, and emergency procedures are followed. Seeks
innovative methods and technology to improve event safety and
security. Performs other duties as required. Competencies
Accountability, Interpersonal Skills, Customer Service,
Communication, Active Listening, Conflict Management, Risk
Assessment, Project Management, Safety Focus, Strategic Thought,
Job Knowledge, Problem Solving, Employee Development, Fiscal
Accountability, People Management, Business Alignment, Training and
Development. Work Environment This position may have a moderate to
extensive stress level associated with responding to emergency
situations, dealing with the public and prioritizing responses. The
environment is mainly indoors, however position may be required to
work outdoors and exposed to the elements (heat, rain, etc.).
Physical DemandsPosition requires calm and professional response in
a crisis or stressful situation. Must have the ability to hear and
communicate clearly and concisely, both verbally and in writing.
Duties require extended periods of sitting. Limited amount of
physical effort such as walking, standing, climbing, bending,
stooping, squatting and kneeling. Ability to lift up to 30lbs with
or without assistance, while maintaining good balance. Must be
flexible enough to reach above shoulder level and be able to push
and pull for brief periods of time.Position Type/Expected Hours of
Work This is a full-time position; hours of work must be flexible
and varied to meet the demands of the events of the facility. Must
be able to work extended and/or irregular hours including day,
nights, weekends and holidays, as needed. Required Education and
ExperienceMinimum of ten (10) years related knowledge, experience
and skills in related work, risk management, emergency services,
security, law enforcement or military with at least five (5) years
in a supervisory capacity preferred. Bachelor's degree from an
accredited college or university with an emphasis Criminal Justice
or other undergraduate degree such as Public Administration
preferred.Certified by the Alabama Peace Officers Standards and
Training Commission (APOSTC) preferred. Graduation from IAVM's
Academy for Venue Safety and Security (AVSS), Venue Management
School (VMS at Oglebay), or Venue Management School Graduate
Institute is a plus.Valid State of Alabama Driver
License.Additional Eligibility QualificationsKnowledge of the
Alabama Criminal Codes; City of Birmingham Ordinances; safety and
security proceduresKnowledge of public assembly facility
management, security best practices, and contract management. Must
possess superb verbal and written communication skills, with the
ability to clearly speak and write English.Knowledge of rules and
regulations governing vehicle traffic movement, parking, control of
visitor traffic/crowd management, parking, safety and fire and
disaster control procedures. Ability to react calmly, quickly and
efficiently in emergency situations.Ability to establish and
maintain effective working relationships with employees, the
public, show promoters, other groups using the BJCC facilities and
other law enforcement agencies.Ability to give clear, accurate and
precise directions to subordinate personnel.Skills in investigative
procedures and report writing. Visual acuity to see and monitor
multiple camerasAbility to use good judgment, problem solve and
think critically in all mattersAbility to independently initiate,
plan, meet deadlines and coordinate multiple projects and programs
ranging from routine to more complex. Makes decisions independently
and as a part of the group decision-making process.Ability to
identify hazards and analyze risk sources to mitigate and respond
to potential liabilities. Ability to use a range of current and
modern job-related equipment, computer hardware, software
applications and best practices. PI27826d687480-25660-34225339
Keywords: Birmingham Jefferson Co, Huntsville , Director of Public Safety, Executive , Birmingham, Alabama
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