DIRECTOR OF OPERATIONS

Company: KC Logistics, Inc.
Location: Huntsville
Posted on: April 18, 2024

Job Description:

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DIRECTOR OF OPERATIONS

The Director of Operations is responsible for overseeing and improving the day-to-day operations of the Company. This position plans, organizes, directs, and reports on the activities of each terminal and changes in customer requirements.

Job Duties/Responsibilities:

• Coordinate and execute strategic and operational activities in conjunction with the COO and President.
  
• Collaborate with executive-level management in the development of performance goals.
  
• Manage the department staff with responsibility for hiring, training, scheduling, managing performance, discipline, and overtime allotment.
  
• Maintain adherence to company policy regarding operations and safety issues; ensure a safe and productive work environment is enforced at each facility.
  
• Ensure compliance with KC Logistics Goals and KPI s.
  
• Oversee the customer support process to enhance customer satisfaction; develop relationships with key customer contacts for each location.
  
• Communicates and explains new directives, policies, or procedures; for major changes, meet with entire staff to ensure a seamless transition to new processes.
  
• Weekly/Monthly/Quarterly reports for all seven terminals.
  
• Travel via car and plane to all locations.
  
• Handle accelerated driver concerns.
  Required Skills/Abilities:
  
  • Excellent verbal and written communication skills.
    
  • Planning and Project Management Skills
    
  • Excellent analytical and organizational skills, with close attention to detail.
    
  • Ability to manage confidential information.
    
  • Proven ability to plan and manage multiple customer requirements.
    
  • Strong Excel skills to create, manipulate and update reports.
    Education and Experience:
    
    • Extensive and diversified background with at least 5 years of related experience
      
    • Automotive industry experience preferred.

Keywords: KC Logistics, Inc., Huntsville , DIRECTOR OF OPERATIONS, Executive , Huntsville, Alabama