DIRECTOR OF OPERATIONS
Company: KC Logistics, Inc.
Location: Huntsville
Posted on: April 18, 2024
Job Description:
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DIRECTOR OF OPERATIONS
The Director of Operations is responsible for overseeing and
improving the day-to-day operations of the Company. This position
plans, organizes, directs, and reports on the activities of each
terminal and changes in customer requirements.
Job Duties/Responsibilities:
- Coordinate and execute strategic and operational activities in
conjunction with the COO and President.
- Collaborate with executive-level management in the development
of performance goals.
- Manage the department staff with responsibility for hiring,
training, scheduling, managing performance, discipline, and
overtime allotment.
- Maintain adherence to company policy regarding operations and
safety issues; ensure a safe and productive work environment is
enforced at each facility.
- Ensure compliance with KC Logistics Goals and KPI s.
- Oversee the customer support process to enhance customer
satisfaction; develop relationships with key customer contacts for
each location.
- Communicates and explains new directives, policies, or
procedures; for major changes, meet with entire staff to ensure a
seamless transition to new processes.
- Weekly/Monthly/Quarterly reports for all seven
terminals.
- Travel via car and plane to all locations.
- Handle accelerated driver concerns.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Planning and Project Management Skills
- Excellent analytical and organizational skills, with close
attention to detail.
- Ability to manage confidential information.
- Proven ability to plan and manage multiple customer
requirements.
- Strong Excel skills to create, manipulate and update
reports.
Education and Experience:
- Extensive and diversified background with at least 5 years of
related experience
- Automotive industry experience preferred.
Keywords: KC Logistics, Inc., Huntsville , DIRECTOR OF OPERATIONS, Executive , Huntsville, Alabama
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