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Market Operations Director

Company: Humanityhealth
Location: Huntsville
Posted on: September 22, 2022

Job Description:

Who You Are
You are a devoted, compassionate professional and enjoy being on the front lines in healthcare, changing the lives of your patients. You are enthusiastic about partnering with an interdisciplinary team to get to the root cause of a patients conditions, remove social determinants of healthcare, and ensure the highest possible quality of life and best outcomes for those in your care. You believe patients living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You do not want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member. You thrive in innovative and evolving environments with high rates of change. You are driven by process improvements. Does this sound like you? If so, we should talk.
About Our Client
Our client partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. They believe patients living with kidney disease deserve the best care and they are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.
They help nephrologists focus on the right patients at the right time across the full care spectrum. They do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients.
They listen to the needs of their patients, employees, and their client partners, continually working to push beyond the status quo in which the care system manages patients today.
Your Role
As a Market Operations Director, you lead, influence, and support operational execution on the best clinical care for our patients. You will execute on the operational plan based on market needs. To promote holistic patient care, you will leverage internal and external stakeholders and partners and engage the entire interdisciplinary team including nephrologists, advanced practice providers, behavioral health advanced practice providers, registered nurses, nurse care manager, care coordinators, health coaches, dietitians, social workers, and even podiatrists all within the clients family or ecosystem.
Primary functions for the Market Operations Director role will include:


  • Responsible for overseeing the IDT within assigned market to ensure effective day-to-day operations management.
  • Collaborate with Regional Medical leadership, Nephrology partners, and IDT to drive desired patient outcomes.
  • Engage and collaborate with IDT and market partners in the implementation of clinical initiatives, processes, and procedures.
  • Provide operational lead and support in building the market, in collaboration with nephrology partners.
  • Maintain a liaison relationship between the client organization and stakeholders or partners through relationship building and attendance at meetings and through both written and oral communication.
  • Promote the client organization within the local market to help community understand their business model.

    How You Qualify

    • You reviewed the Who You Are section of this job posting and immediately felt compelled to read on. That makes you a match for their innovative culture.
    • You have passion for and experienced in clinical care delivery operations.
    • You are adept to change and can pivot quickly based on market needs and demands.
    • You have experience managing an interdisciplinary team and have experience working with providers.
    • You can identify needs and think through clinical and operational process improvements.
    • Schedule a conversation with Andrea Henderson using this link:

      How You are Supported

      • You will benefit from our clients exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match (coming soon), health, dental, and vision insurance.
      • Family friendly policies that support paid parental leave and flexible work arrangements.
      • As a team member you will be supported by our clients robust commitment to training and development that starts with onboarding and continues throughout your career with them.
      • You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of our clients high-quality, value-based, care model

Keywords: Humanityhealth, Huntsville , Market Operations Director, Executive , Huntsville, Alabama

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