HuntsvilleRecruiter Since 2001
the smart solution for Huntsville jobs

Events Manager

Company: Huntsville Marriott at the Space & Rocket Center
Location: Huntsville
Posted on: December 5, 2019

Job Description:

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we---re not about numbers---we---re about people and that remains our foundation. --Our culture expresses a memorable experience for all of our Team Members and guests alike. --So we---re constantly looking for individuals who work well together for a unified purpose. For our leadership, we---re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. --If this is what you---re all about, consider joining our Team. We are currently looking for an seasoned --Events Manager for the Marriott Huntsville at the Space & Rocket Center in Huntsville, AL. -- The right individual will be a self starter with a strong attention to detail and the ability to get the job done. --The Events Manager position will provide detail focus to ensure consistency in delivery consistent exceptional hospitality and excellence to each and every group function that is hosted at the Marriott Huntsville. .-- Job Description: The right candidate will have a minimum of two (2) years experience in hotel event mangement and a proven track record of success. If you have high performance standards, strong customer service skills and thrive in a fast-paced team environment then you just might be the candidate that we---re looking for! JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Participates in customer site inspections and assists with the sales process as necessary. Performs other duties as assigned to meet business needs. Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience. Ensuring and Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Empowers employees to provide excellent customer service. Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Makes presence known to customer at all times during this process. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Follows up with customer post-event. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Ensures hourly employees understand expectations and parameters for event activities. Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups. Up-sells products and services throughout the event process. Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Performs other duties as assigned to meet business needs. MANAGEMENT COMPTENCIES Leadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. o Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Keywords: Huntsville Marriott at the Space & Rocket Center, Huntsville , Events Manager, Executive , Huntsville, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Business Development Manager
Description: Overview Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives Envision all Americans enjoying ideal cardiovascular health free of heart disease (more...)
Company: American Heart Association
Location: Birmingham
Posted on: 12/14/2019

Regional Director
Description: Corizon Healthis the pioneer provider of correctional healthcare in the United States. We are a company built on more than 40 years of innovation and expertise in the industry. Our people, our practices, (more...)
Company: Corizon Health
Location: Franklin
Posted on: 12/14/2019

Maintenance Operations Manager
Description: APPLY HERE: https://www.multifamilyinsiders.com/apartment-jobs/jaview/9035-maintenance-operations-manager utm source GetPropMgmtJobs utm medium GPMJ utm campaign Jobs Brookfield Properties is a fully-integrated, (more...)
Company: Multifamily Insiders
Location: Franklin
Posted on: 12/14/2019


Information Systems Security Manager (ISSM)
Description: Scientific Research Corporation is an advanced information technology engineering company that provides innovative products and services to government and private industry, as well as independent institutions. (more...)
Company: Scientific Research Corporation
Location: Huntsville
Posted on: 12/14/2019

Market Director
Description: Required skills experience: 1 Bachelors degree from a four-year college required, with a masters degree preferred 2 Licensure as a Social Worker, Registered Nurse, Nurse Practitioner, Physician Assistant, (more...)
Company: Relode
Location: Franklin
Posted on: 12/14/2019

Behavioral Health Nurse Manager-BHU
Description: Job Description PURPOSE STATEMENT: Manage clinical and administrative operations of a nursing unit, within the scope of an LPN or LVN RN license, as defined by the state and Nurse Practice Act. COMPANY (more...)
Company: Acadia Healthcare
Location: Murfreesboro
Posted on: 12/14/2019

Spa Director- Gaylord Opryland Resort & Convention Center - (19172185)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International, Inc.
Location: Murfreesboro
Posted on: 12/14/2019

Project Manager - Southeast (Remote)
Description: YOUR MISSION The Remote Project Manager Southeast will be expected to work closely with Customers, Distributors and the Sales team to determine Customer needs, develop value-add solutions through the (more...)
Company: Atlas Copco Tools & Assembly Systems LLC
Location: Birmingham
Posted on: 12/14/2019

Financial Manager (010219.03-A8p) with Security Clearance
Description: CLEARANCE: DoD Secret Must hold an active DoD Secret, or above, clearance upon initial consideration. br REQUISITION NUMBER: 010219.03-A8p br FUNCTIONAL / LABOR CATEGORY: Financial Manager (more...)
Company: Sehlke Consulting LLC
Location: Huntsville
Posted on: 12/14/2019

Director, Army Aviation Business Development New
Description: Employer FLIR Systems Location Huntsville,AL Ref REQ13735 Starts Dec 5, 2019 Closes Jan 4, 2020 Job Category Banking Financial Services Job Type Permanent Be visionary At FLIR, we have a simple but (more...)
Company: FLIR Systems
Location: Huntsville
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Huntsville RSS job feeds