Pro Shop Attendant
Company: Fairfield Glade Community Club
Location: Crossville
Posted on: February 16, 2026
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Job Description:
Job Description Job Description GENERAL JOB DESCRIPTION As a Pro
Shop Attendant, you will be an ambassador for FGCC by providing
excellent guest service. Responsible for assisting golfers in the
golf shop area. DUTIES AND RESPONSIBILITIES • Provide excellent
customer service to all guests. • Check in members and guests for
golf play after confirming times and course. • Advise guests of
rules regarding attire, golf clubs, supplies and rules and
regulations. • Collect and record green fees and issue receipts. •
Promote the sale of merchandise and additional tokens and golf
balls with every transaction. • Record all sales transactions. •
Assist customers with merchandise selections. • Keep shop neat and
clean and maintain a professional appearance. • Balance tee sheets
against the register and record ‘no shows’. • Answer phones with
proper etiquette and field questions from callers/golfers. •
Maintain billing charges of members and guests; submit billing
charges to Accounting Department in a timely manner. • Assist in
packing and unpacking inventory. • Other duties as assigned.
EDUCATION AND EXPERIENCE • High School Diploma or GED • Customer
service experience • Retail experience preferred. • Knowledge of
golf preferred. • Point of Sale experience a plus. REQUIRED SKILLS
AND ABILITIES • Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills. • Proficient
with Microsoft Office Suite and related software. REQUIRED LICENSES
AND/OR CERTIFICATES • N/A PHYSICAL REQUIREMENTS • Prolonged periods
of walking and standing for extended periods of time. • Must be
able to lift 25 pounds at a time (more with assistance) HOSPITALITY
EXPERIENCE Our goal is to provide excellent guest service to our
members, guests, team members and vendors at all times. Team
members are expected to follow company established Hospitality
Standards when dealing with others. Everyone should feel welcome,
have a positive and entertaining experience, and be encouraged to
return.
Keywords: Fairfield Glade Community Club, Huntsville , Pro Shop Attendant, Customer Service & Call Center , Crossville, Alabama
