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Sales Administrative Assistant

Company: Books-A-Million, Inc.
Location: Florence
Posted on: January 15, 2022

Job Description:

IF USA is seeking a full time representative ready to work in a dynamic environment completing various tasks and duties as needed. Position is for 40 hours weekly - Monday through Friday 8 am to 5 pm. Under the direction of the IF USA Sales & Team Manager, this representative will be working with the sales and accounting team to ensure customer needs are exceeded. Roles & Responsibilities

  • Daily Order Processing - Using SAGE 500 to enter incoming customer orders
  • Customer Service Email - Responding to incoming customer service needs by email.
  • Customer Service Phone Lines - Answering phone lines and working with customer to resolve issues, process orders, and answer any questions regarding orders, payments, or products.
  • Customers Mailings - Responsible for mailing catalogs, invoices, or any other media mail materials for the sales and accounting managers.
  • Customer Account Management - Responsible for working with active and inactive customer accounts to grow sales.
  • Occasional Warehouse Assistance - There will occasionally be a need for this role to assist our shipping team. Duties could include picking, packing, labeling, and inventory counts. Job Requirements
    • High School Diploma or equivalent GED Required.
    • Some sales, customer service, or account management preferred
    • Microsoft Office and Basic Computer Skills RequiredPreferred Skills
      • Can perform detail-oriented tasks
      • Excellent organizational skills
      • Self-Management
      • Excellent written and verbal communication skillsPhysical and Environmental Requirements
        • Must be able to sit at a desk using a computer for an extended period.
        • Must be able to walk up and down two flights of stairs daily.
        • Must be able to lift objects to 25 pounds with or without assistance.
        • Must be able to communicate using speech, sight, and sound with or without an assistive device.

Keywords: Books-A-Million, Inc., Huntsville , Sales Administrative Assistant, Administration, Clerical , Florence, Alabama

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