Front Desk Clerk/Night Auditor

Company: Best Western
Location: Huntsville
Posted on: May 24, 2023

Job Description:

Our hotel staff is currently seeking a diligent night auditor to join our team. As the night auditor, your responsibilities will include maintaining guest accounts, checking guests in and out, processing bills, and addressing any guest requests during your shift. Your success in this role will depend on your exceptional attention to detail and strong customer service skills. The ideal candidate should have excellent time management skills to effectively prioritize their duties. We are looking for a diligent night auditor to join our hotel staff. You will be responsible for keeping guest accounts up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.


To be successful as a night auditor, you should have excellent attention to detail and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.


Night Auditor Responsibilities:


* Processing transactions, room charges, refunds, etc.

* Checking guests in and out of the hotel.

* Responding to guests' needs, requests, and complaints.

* Answering the phone and making reservations.

* Following End of Day procedures.

* Preparing the breakfast for guests.


Night Auditor Requirements:


* High school diploma or equavalent

* Past experience in customer service or hospitality.

* Familiarity with computers, including Microsoft Windows.

* Good organizational and time-management skills.

* Self-motivated, proactive work ethic.

* Strong aptitude for customer service.


Job Type: Full-time


Pay: From $12.00 per hour


Schedule:

* 8 hour shift

* Night shift

* Weekend availability




Education:

* High school or equivalent (Preferred)


Experience:

* Hotel experience: 1 year (Preferred)



Work Location: In person

Keywords: Best Western, Huntsville , Front Desk Clerk/Night Auditor, Accounting, Auditing , Huntsville, Alabama